PUP SIZE UP PLAN
As paw-rents ourselves, we understand how quickly your pup can grow! That’s why we’ve created the Magically Pup Size Up Plan, a unique program designed to ensure your furry friend always has the perfect fit. This exclusive plan allows you to replace your pup’s harness or collar for a larger size as they grow—keeping your adventures both magical and comfortable.
Even better, all returned harnesses and collars are donated to local charities, spreading joy and prolonging the magic of our products! 💖
Please note: This plan applies exclusively to our adjustable harnesses and collars.
PLAN DETAILS & FAQs
What is the Magically Pup Size Up Plan?
This plan allows you to replace a collar or harness (adjustable or reversible) for a larger size within 9 months of purchase. Puppies typically reach their full size between 9–12 months, making this the perfect way to keep them comfy during their growth spurts!
The plan is only available for U.S. customers and applies to products purchased directly from MagicallyPawsome.com. It must be added at the time of purchase and is fully transferable, perfect for gifting!
How much does the plan cost?
• Harnesses: $12.99 each
• Collars: $7.99 each
How long do I have to exchange the item?
You can exchange your pup’s harness or collar within 9 months of the purchase date.
What happens to the returned products?
All returned items are donated to local charities and shelters to help other pups and their paw-rents while extending the life of the products.
How many items will be replaced?
Each plan covers one replacement for the item it’s purchased for. Once replaced, the plan is considered fulfilled.
How do I start the exchange process?
Simply reach out to us at hello@magicallypawsome.com to begin the process. Our team will guide you through the next steps!
What are the requirements for replacement?
You’ll need to return the current collar or harness to Magically Pawsome. The return address will be provided to you once the replacement process begins.
The item must be in wearable condition. Normal wear and tear is perfectly fine, but items with major damage (e.g., large tears or excessive chewing) won’t be eligible.
Can I protect multiple items?
Yes! If you’re purchasing several items, you can choose to protect them all or just a few. For example, if you buy 2 harnesses and 2 collars, you can purchase up to 4 plans (one for each item) or only cover the items you prefer.
Who covers shipping costs?
You’ll be responsible for shipping the item to us, but we’ll ship the replacement to you free of charge.
What pattern will I receive?
You’ll receive the same pattern as your original purchase, just in a larger size. If the pattern and size are out of stock, you can select a different design from the same product collection.
Can I exchange for a smaller size?
The Pup Size Up Plan is designed exclusively for growth-related replacements. It cannot be used to size down.
What if I don’t use the plan?
If you decide not to use the plan within 9 months, email us at hello@magicallypawsome.com, and we’ll provide you with a store credit equal to the plan’s value for your next Magically Pawsome purchase.
Is the plan refundable?
Refunds are not available for unused plans. However, a store credit for the plan’s value can be issued within 9 months of purchase.
Disclaimer
Magically Pawsome reserves the right to modify, suspend, or discontinue the Pup Size Up Plan at any time without prior notice. Changes will be posted on our website immediately. Please check back regularly to stay informed about any updates.